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Kahuna Casino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use Kahuna Casino services. Please read them carefully before creating an account, depositing funds or playing any game.
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1. Accepting these terms
These Terms & Conditions form an agreement between you and Kahuna Casino in relation to your use of the website, account services, games, promotions and any other services made available through the platform. By visiting the website, opening an account or using any service, you confirm that you have read, understood and accepted these terms. If you do not agree with them, you must not use the website or its services.
Table of contents
Additional rules may apply to particular games, promotions, competitions, payment methods or features. Those rules will be displayed or made available when relevant and form part of these terms. If a specific rule conflicts with a general provision, the specific rule will apply to the relevant game, promotion or service. You should review all applicable information before participating.
You are responsible for checking this page regularly. Kahuna Casino may update these terms when reasonably necessary, including to reflect changes to services, technology, legal requirements or operating procedures. The updated version will apply from the date it is published, unless a different effective date is stated. Continuing to use the services after an update means that you accept the revised terms.
Eligibility and lawful use
You must only use Kahuna Casino where online gambling and the relevant services are lawful for you. You are responsible for understanding and complying with the laws that apply in your location. You must not access the website or play games from a jurisdiction where doing so is prohibited or restricted. Kahuna Casino may limit or refuse access where it considers that a service cannot lawfully be provided.
You must be legally permitted to gamble under the laws applying to you and must meet any minimum age requirement that applies. Kahuna Casino may request evidence of age, identity, location or other eligibility information before allowing account activity. Attempting to bypass location controls, age checks or other security measures is prohibited.
2. Accounts, identity and security
You may need to create and maintain a personal account to use some or all of the services. Information supplied during registration must be accurate, complete and kept up to date. You must not register an account using another person’s details, create an account on behalf of another person or knowingly provide information that is misleading.
Unless Kahuna Casino expressly permits otherwise, you may hold only one personal account. Duplicate, linked or suspicious accounts may be reviewed and may be closed in accordance with these terms. If you believe that more than one account has been created using your details, you should stop using the accounts and notify Kahuna Casino through the available support channel.
Verification checks
Kahuna Casino may carry out verification, fraud prevention, responsible gambling, anti-money laundering and other compliance checks. You may be asked to provide documents or information that reasonably confirms your identity, age, address, source of funds, payment ownership or eligibility to use the services. Information should be provided promptly and must be genuine, current and readable.
An account, transaction or withdrawal may be delayed, restricted or suspended while checks are being completed. Where information cannot be verified, is inconsistent, or indicates a breach of these terms or applicable law, Kahuna Casino may take appropriate action, including refusing a transaction, restricting access or closing the account. Any action will be taken subject to applicable legal requirements.
Keeping your account secure
You are responsible for keeping your username, password, access codes and devices secure. Do not share your login details with another person or allow another person to use your account. You should choose a strong password, use any available security features and log out after using a shared device. If you suspect unauthorised access, contact Kahuna Casino through the available support channel as soon as possible and change your password.
You are responsible for activity carried out through your account unless you have promptly reported unauthorised access or another circumstance that affects account security. Kahuna Casino may suspend access while it investigates suspected compromise, misuse or unusual activity.
3. Deposits, withdrawals and gameplay
Deposits must be made using a payment method that you are authorised to use. You must not use a payment method belonging to another person without permission or use the services to move funds for another person. Kahuna Casino may apply verification requirements to deposits and may reject or reverse a transaction where ownership, legality, security or technical processing cannot be confirmed.
You should deposit only money that you can afford to lose. Deposited funds are intended for lawful use of the services and must not be connected with fraudulent activity, money laundering, sanctions evasion or any other unlawful purpose. Kahuna Casino may monitor transactions and may report or restrict activity where required by law or where there are reasonable grounds for concern.
Withdrawal requests are subject to account verification, payment processing requirements, applicable game rules and any lawful restrictions. Kahuna Casino may require a withdrawal to be returned through an approved method or may request further information before processing it. Processing times can vary because of checks, payment providers, weekends, public holidays, technical matters and other factors. Any available limits or conditions will be shown through the relevant service information.
Game outcomes and records
Games must be played in accordance with the rules displayed for the relevant game. You are responsible for reviewing those rules, including information about stakes, eligible outcomes and any applicable features, before placing a wager. Game records, transaction records and system information may be used to assess disputes, subject to applicable law.
If a game, transaction or account balance is affected by an obvious error, technical fault, interruption, incorrect display or other malfunction, Kahuna Casino may take reasonable steps to correct the error. This may include cancelling affected activity, correcting a balance or restoring the position that existed immediately before the error. Kahuna Casino will not knowingly benefit from an error where applicable law requires a different outcome.
You must not use bots, scripts, automated tools, software, devices or other methods designed to interfere with the website, influence a game, obtain an unfair advantage or avoid normal controls. You must not exploit a vulnerability, manipulate results, interfere with another user or attempt to reverse-engineer any part of the platform.
4. Promotions and responsible gambling
Promotions
Promotions, bonuses and rewards may be offered from time to time and may be subject to separate promotional terms. Those terms may set out eligibility, qualifying activity, expiry, wagering or playthrough conditions, maximum benefits, game restrictions, withdrawal requirements and other limitations. You should read the specific promotional terms before accepting or using an offer.
Unless the promotional terms state otherwise, offers are intended for one person, one account and one household. Kahuna Casino may withdraw, amend or refuse a promotion where it has been used incorrectly, where eligibility cannot be confirmed, where multiple accounts are involved or where activity appears designed to abuse the offer. Any such action will be subject to applicable law and the relevant promotional terms.
Responsible gambling
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Before playing, consider setting a budget and time limit that suit your circumstances. Never gamble with money needed for essential expenses, and do not play when affected by alcohol, drugs, distress or another condition that may affect your judgement.
- Set a personal spending limit and keep track of your deposits, wagers and losses.
- Take regular breaks and avoid chasing losses by increasing your stakes.
- Use available account limits, time reminders, cooling-off tools or self-exclusion options where offered.
- Do not ask another person to gamble for you or use another person’s account.
- Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
You can contact Kahuna Casino through the available support channel to ask about responsible gambling tools, account restrictions or self-exclusion. Restrictions may affect access to some or all services and may not be reversible until the relevant period has ended. If you are concerned about gambling, consider obtaining independent advice from an appropriate Australian support or health service.
5. Suspension, liability and general provisions
Suspension or closure
Kahuna Casino may suspend, restrict or close an account where reasonably necessary, including if you breach these terms, provide inaccurate information, fail a verification check, misuse a promotion, engage in prohibited activity, create a security risk or access the services unlawfully. Access may also be interrupted for maintenance, technical problems, legal obligations or other operational reasons.
If an account is closed, you must not create or use another account to avoid the closure unless Kahuna Casino has expressly authorised this. Any remaining balance will be handled in accordance with applicable law, the circumstances of the closure and any required verification. Kahuna Casino may retain information where necessary for legal, regulatory, fraud prevention, dispute resolution or record-keeping purposes.
Website availability and liability
The website and services may be unavailable, delayed or changed because of maintenance, connectivity problems, third-party providers, device issues, security events or circumstances outside reasonable control. Kahuna Casino does not guarantee that the website will always be uninterrupted, error-free or compatible with every device or connection. You are responsible for your device, internet access and the security of your own environment.
To the extent permitted by law, Kahuna Casino is not responsible for loss caused by your failure to follow these terms, misuse of an account, inaccurate information, unauthorised access resulting from your lack of care, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified, including applicable rights under Australian Consumer Law.
Complaints, privacy and governing law
If you have a question or complaint, please use the support option made available on the website and provide enough information for the matter to be reviewed. You should keep relevant transaction details, dates and screenshots where appropriate. Kahuna Casino may investigate the issue and request further information before providing an outcome.
Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. By using the services, you acknowledge that information may need to be collected, used, retained or disclosed for account administration, payments, verification, security, responsible gambling, legal compliance and dispute management.
These terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory legal rights or protections available to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that it has been waived.
